The Situation

BlackSwan Technologies’ ELEMENT™ software is the foundation for building next generation robust AI applications – delivering a powerful set of cognitive computing capabilities that help financial institutions and other data-driven organisations.

Following the departure of their in-house Senior Recruiter, Black Swan needed to make several senior hires.

Due to a booming freelance market and a recent office move, they had been struggling to attract the right calibre of candidates. This resulted in Black Swan engaging with Syncopate to gain access to a larger pool of high calibre talent to secure several vital hires swiftly.

Additionally, they required expert insight to optimise their employer brand and interview process.

The Approach

Syncopate deployed an Account Manager – with strong backgrounds in attracting hard-to-find talent within the product space.

Our initial discovery session consisted of meeting with all key stakeholders to understand the team structure, projects, hiring profiles, and any current challenges. This was followed by the team shadowing managers on several interviews to gain insight into the current interview process.

These sessions enabled us to highlight critical changes we could make to improve their interview process.

Managing the end-to-end recruitment process enabled us to develop a weekly report that tracked recruitment activity and candidate pipelines for that week.

Working closely with key hiring managers, we were also able to offer market insights and develop candidate attraction strategies to engage with their target candidate pools.

Our goal

  • To make numerous key hires across the Product Management team
  • Increase Black Swans Technology brand awareness and visibility in a competitive market
  • Support and upskill hiring managers on interview techniques

Our Results

  • Secured two key hires, including a Global Head of Product
  • Streamlined the interview process
  • Secured a Chief Technology Officer

Our Insights

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